rushdb
Sign InGet API Key

Terms of Service

Effective date: June 17, 2026

These Terms of Service ("Terms") govern your access to and use of RushDB websites, RushDB Cloud, app.rushdb.com, the RushDB API, SDKs, hosted MCP/OAuth functionality, and related services provided by Collect Software Inc. ("RushDB", "we", "us", or "our").

By using RushDB, you agree to these Terms. If you use RushDB on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes that organization.

1. The Service

RushDB is developer infrastructure for storing, indexing, querying, and managing connected data. The service may include:

  • hosted RushDB Cloud workspaces and projects;
  • APIs, SDKs, dashboard features, and project access controls;
  • records, labels, properties, relationships, search, semantic search, ontology, import/export, and graph features;
  • API tokens and OAuth/MCP authorization flows;
  • optional embedding indexes, relationship suggestions, and connector workflows;
  • billing, usage, and account management features.

Some features may be available only on certain plans, only in RushDB Cloud, only in self-hosted deployments, or only when configured with required third-party providers.

2. Accounts and Workspaces

You must provide accurate account information and keep it current. You are responsible for:

  • maintaining the confidentiality of passwords, API keys, tokens, OAuth grants, and workspace invitations;
  • all activity under your account, workspace, projects, API keys, and authorized integrations;
  • ensuring that workspace members have appropriate roles and access;
  • promptly revoking access for users, agents, or integrations that no longer need it;
  • notifying us of unauthorized access or suspected credential compromise.

We may require email confirmation or other verification before enabling some account features.

3. Customer Content

"Customer Content" means data, records, text, files, labels, properties, relationships, embeddings, queries, connector data, prompts, outputs, and other materials that you submit to or generate through RushDB.

You retain ownership of your Customer Content. You grant RushDB the rights necessary to host, process, transmit, store, index, analyze, query, display, and otherwise handle Customer Content solely to provide, secure, support, and improve the service and as otherwise permitted by these Terms.

You are responsible for Customer Content, including:

  • ensuring you have the rights and legal basis to submit and process it;
  • ensuring it does not violate law, third-party rights, or these Terms;
  • deciding whether it contains personal data, confidential data, regulated data, or sensitive data;
  • configuring access controls, API keys, OAuth grants, connectors, and self-hosted infrastructure appropriately;
  • complying with your own privacy, security, retention, and compliance obligations.

4. Data Processing and Privacy

Our Privacy Policy explains how we collect, use, share, and protect information. It is part of these Terms.

For Customer Content that contains personal data, you are generally the controller or business, and RushDB is generally the processor or service provider when operating RushDB Cloud on your behalf.

If you need a data processing addendum or subprocessor information for procurement or compliance review, contact us at hi@rushdb.com.

5. Acceptable Use

You may not use RushDB to:

  • violate applicable law or third-party rights;
  • upload, store, process, or distribute unlawful, harmful, abusive, or infringing content;
  • attempt unauthorized access to RushDB, other customers' data, systems, networks, or accounts;
  • bypass authentication, authorization, rate limits, billing limits, usage limits, or security controls;
  • probe, scan, or test the vulnerability of RushDB except through authorized security testing or responsible disclosure;
  • run denial-of-service attacks, spam, phishing, credential harvesting, malware, or abusive automation;
  • use the service to develop or operate systems that make unlawful or harmful decisions about people;
  • use RushDB in high-risk environments where failure could cause death, personal injury, or severe property or environmental damage unless we have agreed in writing;
  • resell, sublicense, or provide access to RushDB as a managed service for third parties unless your plan or written agreement allows it;
  • reverse engineer hosted service components except where applicable law prohibits this restriction.

6. API Keys, OAuth, MCP, and Integrations

RushDB supports project API keys and OAuth/MCP flows. You are responsible for integrations you authorize and for all actions taken with your credentials or grants.

You should:

  • use the least privileged access available;
  • rotate and revoke credentials when needed;
  • store credentials securely;
  • monitor integrations that can read from or write to projects;
  • ensure agents and external clients operate within your intended permissions.

RushDB may revoke or disable credentials, sessions, OAuth grants, or integrations that appear compromised, abusive, expired, misconfigured, or in violation of these Terms.

7. Optional AI, Embedding, and Connector Features

RushDB may support optional features that use embedding providers, language-model providers, or connector workers. These features may send selected Customer Content, schema metadata, labels, property names, relationship metadata, queries, or configuration details to the provider or worker needed to perform the requested operation.

You are responsible for enabling these features only when you have the right to send the relevant data to the configured provider. In self-hosted deployments, you control the provider and connector configuration.

RushDB does not guarantee that AI-generated relationship suggestions, embeddings, summaries, or outputs will be accurate, complete, or suitable for your use case. You are responsible for reviewing outputs before relying on them.

8. Self-Hosted Deployments

RushDB may provide open-source software, deployment templates, Docker images, Helm charts, documentation, and other materials for self-hosted use.

For self-hosted deployments:

  • you are responsible for infrastructure, TLS, secrets, backups, access control, updates, monitoring, compliance, and provider configuration;
  • RushDB Cloud operational controls do not automatically apply to your self-hosted environment;
  • you must comply with the applicable open-source license and any separate commercial terms that apply;
  • we are not responsible for data loss, security incidents, or downtime caused by your self-hosted configuration.

9. Plans, Billing, and Usage

RushDB Cloud may offer free, paid, usage-based, and custom plans. Plan features, usage limits, Knowledge Unit allowances, project limits, user limits, overages, and prices may vary by plan and may change over time.

Paid subscriptions may be processed through a billing service and payment processor such as Stripe. By purchasing a paid plan, you authorize applicable charges, taxes, overages, and renewals according to the plan you select.

Unless otherwise stated in a separate written agreement:

  • fees are due in the currency and billing period shown at checkout or in the dashboard;
  • charges are non-refundable except where required by law;
  • you are responsible for taxes, duties, and similar charges;
  • failure to pay may result in downgrade, suspension, limits, or termination;
  • usage data shown in the dashboard may be delayed or approximate.

10. Trials, Free Plans, and Beta Features

Free plans, trials, previews, beta features, experimental features, and early-access functionality may be changed, limited, suspended, or discontinued at any time.

Beta and experimental features may be incomplete, unstable, inaccurate, or unsupported. Use them at your own risk and do not rely on them for critical production workloads unless we have agreed otherwise in writing.

11. Service Changes and Availability

We may modify, suspend, discontinue, limit, or replace parts of the service. We may perform maintenance, apply updates, enforce limits, change APIs, or alter feature availability.

We work to operate RushDB reliably, but we do not guarantee uninterrupted service unless a separate written agreement says otherwise.

12. Security

RushDB uses technical and organizational measures designed to protect the hosted service. You are responsible for secure use of the service, including protecting credentials, configuring access, reviewing authorized integrations, and limiting sensitive Customer Content to what is appropriate for your use case.

If you discover a vulnerability, contact hi@rushdb.com with enough information to reproduce and evaluate the issue. Do not access, modify, delete, or exfiltrate data that is not yours. Do not run denial-of-service testing or social engineering.

13. Compliance

RushDB provides security and privacy information to support customer review. RushDB does not claim GDPR certification, SOC 2 certification, ISO 27001 certification, or EU AI Act certification unless we expressly publish that status or provide a report under a separate written agreement.

You are responsible for determining whether RushDB is suitable for your legal, regulatory, procurement, and compliance requirements.

Unless we agree in writing, you may not use RushDB to store or process data subject to specialized regulatory regimes requiring specific contractual terms or certifications, including protected health information under HIPAA, cardholder data under PCI DSS, classified information, export-controlled technical data, or government-regulated workloads.

14. Third-Party Services

RushDB may interoperate with third-party services such as cloud infrastructure providers, database providers, OAuth providers, email providers, analytics providers, payment processors, embedding providers, language-model providers, connector sources, and developer tools.

Third-party services are governed by their own terms and policies. We are not responsible for third-party services, and we do not control their security, availability, processing, or output.

15. Intellectual Property

RushDB and its software, websites, product designs, documentation, trademarks, logos, and service materials are owned by RushDB or its licensors and are protected by intellectual property laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to use RushDB Cloud for your internal business or development purposes. Open-source components are licensed under their applicable open-source licenses.

You may provide feedback or suggestions. We may use feedback without restriction or obligation to you.

16. Suspension and Termination

You may stop using RushDB at any time. You may delete projects or request account or workspace deletion, subject to legal, security, billing, backup, and operational retention requirements.

We may suspend or terminate access if:

  • you violate these Terms;
  • your use creates security, legal, operational, or abuse risk;
  • payment is overdue;
  • we must comply with law or third-party requirements;
  • continuing to provide the service would create risk for RushDB, customers, or the public.

After termination, your access to the service may stop immediately. Customer Content may be deleted or retained according to our Privacy Policy, backup practices, and legal obligations.

17. Disclaimers

RushDB is provided "as is" and "as available" except where a separate written agreement says otherwise.

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and security.

We do not warrant that:

  • the service will be uninterrupted, error-free, or free from vulnerabilities;
  • data will never be lost or corrupted;
  • search, semantic search, AI-assisted features, relationship suggestions, or connector outputs will be accurate or complete;
  • RushDB will satisfy every legal, regulatory, or procurement requirement for your use case.

18. Limitation of Liability

To the maximum extent permitted by law, RushDB will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; loss of profits, revenue, business, goodwill, data, or use; or the cost of substitute services.

To the maximum extent permitted by law, RushDB's total liability for all claims relating to the service or these Terms will not exceed the greater of:

  • the amount you paid to RushDB for the service giving rise to the claim during the three months before the event giving rise to liability; or
  • USD $100.

Some jurisdictions do not allow certain limitations, so some of these limitations may not apply to you.

19. Indemnity

You will defend, indemnify, and hold harmless RushDB from claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising from:

  • your Customer Content;
  • your use of RushDB in violation of these Terms or law;
  • your products, services, integrations, agents, or self-hosted deployments;
  • your violation of third-party rights;
  • your security, privacy, or compliance obligations.

20. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules, unless applicable law requires otherwise.

The parties will try to resolve disputes informally first. If a dispute cannot be resolved informally, it will be brought in the state or federal courts located in Delaware, unless applicable law requires another forum.

21. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the effective date and provide notice where required. Your continued use of RushDB after changes become effective means you accept the updated Terms.

22. Contact

Collect Software Inc.

Email: hi@rushdb.com

Website: https://rushdb.com